Is it safe to use my credit card on RiviraMayaBookonLine.com and will my personal details remain safe?

RivieraMayaBookonLine.com uses encryption technology, to ensure the complete security of your personal information and credit card details.

In accordance with the privacy legislation our Privacy & Security Policy outlines the information collection practices used by RivieraMayaBookonLine.com , how that information is used and the choices you can make about the way the information you provide to us is collected and used. For more information, please refer to our Privacy & Security page

When will my credit card be charged?

Your credit card is charged immediately after your reservation is confirmed and after your authorization is given. Please note, there are 2 methods of payment which are detailed below:

Full pre-payment

The full amount of the booking is charged immediately after credit card details are submitted.

Deposit payable

A 50% percent of the booking cost is charged as a deposit for your reservation. The balance is then paid 21 day before arrival.

Can I pay with more than one credit card?

Yes. You are able to provide payment with multiple credit cards ONLY if you make the booking over the phone with one of our consultants. If you wish to alter a credit card after it has been charged, and the booking confirmed, a fee of 10% for bank commissions will apply.

I don't have a credit card, can I pay cash on arrival?

All bookings through our service require either a full or partial pre-payment. This will vary depending on your destination. For more explanation consult our consultants on our free of charge 1-800-550-9714 number.

Who has access to my personal information?
When you request accommodations using the RivieraMayaBookonLine.com service, we supply your registration information to the property in order to confirm your request. Only the property and RivieraMayaBookonLine.com have access to your personal information. RivieraMayaBookonLine.com does not sell or provide access to your personal information to any parties other than these.

How is my personal information protected?
The information you provide to RivieraMayaBookonLine.com is protected using encryption technology, ensuring the security of the data transmission. The registered user is solely responsible for the accuracy and the truthful of the personal information offered.